Help center

Frequently asked questions

Can't find your answer? Email us at contact@gethemera.co.

The product

Is this just another filler-packed supplement?

The opposite. No titanium dioxide, no maltodextrin, no microcrystalline cellulose, no artificial colorants. The entire list is chasteberry extract in a plant-based capsule, third-party tested for heavy metals. You can read the whole label in five seconds.

What exactly is in it, and how do I take it?

Chasteberry (Vitex agnus-castus) standardized extract, 1000mg per daily serving of two capsules, in a plant-based capsule. That's the entire list. Take two capsules with water at breakfast, and give it a full cycle or three.

How long does one bottle last?

Each bottle is a one-month supply: 60 capsules, taken as two capsules a day. The 3-month plan sends three bottles so you can complete the full protocol without interruption.

How should I store it?

Keep it in a cool, dry place away from direct sunlight. No refrigeration needed.

$49 a month for one ingredient? Why isn't it cheaper?

You're paying for a clinically effective 1000mg dose of the one thing that actually works, not for ten extras at doses too low to matter. Cheaper blends feel like a deal until they stop working after a few months. We'd rather charge fairly for the part that does the job, with a guarantee behind it.

How it works & results

Everything I've tried worked for a few weeks, then stopped. Why would this be any different?

Because the typical hormone blend stacks eight to eleven ingredients at sub-clinical doses, and your body builds tolerance to under-dosed blends fast. hemera Noon is one ingredient, chasteberry, at a full clinical 1000mg dose, targeting one mechanism. No kitchen-sink, no tolerance ceiling. And it's backed by a 60-day money-back guarantee, so the risk is on us, not you.

How soon will I actually feel a difference?

Chasteberry works on your hormonal rhythm, so it builds over cycles rather than overnight. Most women notice sleep and mood shifts within 4 to 6 weeks, and the fuller effect by month 2 to 3. That's exactly why we built the 3-month protocol and guarantee it for 60 days.

I'm only in my late 30s or early 40s. Aren't I too young for this?

No. Perimenopause begins on average at 45, but it can start in your mid-30s, and the hormonal swings begin years before your last period. If your cycles, sleep, mood or focus have shifted, you're not too young, no matter what you were told.

Will it make me gain weight?

Chasteberry has no documented weight-gain side effect, and there are none of the fillers (like maltodextrin) linked to it in other supplements. We won't promise weight loss either: body composition shifts in perimenopause because of estrogen, not willpower. hemera works on the hormonal cause, not the scale.

Why not just go straight to HRT?

HRT is a great option for many women, but it means a prescription, blood work, and time to dial in the right protocol, and you may not be ready for that. hemera Noon is the bridge before HRT, for the woman who knows something is changing but isn't ready for the medical route. It's not either or, and you can always do both later with your doctor.

Safety

Can I take it with my birth control or other medications?

Chasteberry can interact with hormonal contraceptives and HRT, so please don't combine them without talking to your doctor first. If you're on either, or any regular medication, check with your healthcare provider before starting.

Can I take it if I'm pregnant or breastfeeding?

No. Chasteberry isn't recommended during pregnancy or breastfeeding. Please wait, and speak with your healthcare provider.

Shipping & delivery

Where do you ship, and how long does it take?

We ship across the United States. Orders are processed within 1 to 2 business days, and most arrive within 5 to 8 business days after that. You'll get a tracking link by email as soon as your order leaves our facility.

How much is shipping?

Shipping is free whenever you subscribe, and free on the 3-month protocol when you buy one-time. On all other one-time orders, shipping is free above $60. Either way, no surprise fees at checkout.

How do I track my order?

As soon as your order ships, we email you a tracking link. You can also reply to your confirmation email and we'll look it up for you.

Orders, subscription & returns

How does the subscription work, and can I cancel?

Your subscription ships automatically each month, or every 3 months depending on your plan, so you never run out. You can pause, skip, change the frequency, or cancel any time, with no fees and no phone calls. Just email us or manage it from your account.

What's your refund and return policy?

Every order is covered by our 60-day money-back guarantee. If it isn't working for you, email us within 60 days and we'll refund you, even if the bottle is empty. You don't need to send anything back.

What if it doesn't work for me?

Then you pay nothing. Email us any time within 60 days and we'll refund every cent, even if the bottle is empty. No forms, no hassle. The risk is entirely ours.

What payment methods do you accept?

We accept all major credit and debit cards, plus Apple Pay, Google Pay, and Shop Pay. Checkout is fully encrypted and secure.

I still have a question. How do I reach you?

Email us any time at contact@gethemera.co and a real person will get back to you, usually within one business day.