Terms & Conditions

Last updated: June 18, 2026

These Terms of Service apply to all visits and purchases made on or after June 18, 2026, and replace all prior versions.

Overview

This website is operated by Hemera ("we", "us", "our"). Throughout the site, the terms "we", "us" and "our" refer to Hemera. We offer this website, including all information, tools, and services available here, conditioned upon your acceptance of all terms, conditions, policies, and notices stated below.

By accessing our site and/or making a purchase, you engage in our "Service" and agree to be bound by these Terms of Service (the "Terms"), together with any additional terms and policies referenced here or available by hyperlink. These Terms apply to every user of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using the website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all of them, you may not use the site or the Service.

Any new features or tools added to the store are also subject to these Terms. The current version is always available on this page. We may update, change, or replace any part of these Terms by posting updates here, and it is your responsibility to check this page for changes. Your continued use after updates means you accept them.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses, or destructive code.

A breach of any of these Terms may result in immediate termination of your access to the Service. By placing an order, you acknowledge and accept our Terms of Service, Refund Policy, Privacy Policy, and Shipping Policy, and confirm that you have read and understood them before purchase.

2. General Conditions

We may refuse Service to anyone, for any reason, at any time. Except for credit card information, your content may be transferred unencrypted across various networks and adapted to meet the technical requirements of connecting devices. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. Headings are provided for convenience only and do not limit or affect these Terms.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources. Any reliance on the material is at your own risk.

This site may contain historical information that is provided for reference only. We may modify the contents of this site at any time but are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. Health Disclaimer & Supplement Use

Hemera products are dietary supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease, and these statements have not been evaluated by the Food and Drug Administration.

The information on this site is provided for educational purposes only and is not medical advice. It is not a substitute for guidance from a qualified healthcare professional. Always consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition.

Individual results may vary. Any references to perimenopause, hormonal balance, or wellbeing describe the intended general purpose of our products and are not a promise of any specific outcome.

5. Modifications to the Service & Prices

Prices for our products are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Products & Services

Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges are subject to our Refund Policy.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your screen's display of any color will be accurate.

We reserve the right, without obligation, to limit the sales of our products or services to any person, region, or jurisdiction, and to limit quantities. Descriptions and pricing may change at any time without notice, at our sole discretion. We may discontinue any product at any time. We do not guarantee that any product, Service, or information will meet your expectations, or that any errors in the Service will be corrected.

7. Billing & Account Information

We reserve the right to refuse any order. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order, including orders placed using the same customer account, the same payment method, or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email or billing details provided at the time of purchase.

You agree to provide current, complete, and accurate purchase and account information for all purchases, and to promptly update your account and payment details so that we can complete your transactions and contact you as needed.

8. Optional Tools

We may provide access to third-party tools that we neither monitor nor control. You acknowledge that such tools are provided "as is" and "as available" without any warranties, representations, or conditions of any kind, and without endorsement. We bear no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which they are provided by the relevant third-party providers.

9. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party's policies and practices carefully before engaging in any transaction. Complaints or questions regarding third-party products should be directed to the third party.

10. User Comments, Feedback & Submissions

If you send us creative ideas, suggestions, proposals, plans, or other materials, whether at our request or without our solicitation (collectively, "comments"), you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to keep any comments confidential, to pay compensation for any comments, or to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, and will not contain any computer virus or other malware that could affect the operation of the Service. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service except as required by law. No specified update or refresh date applied in the Service should be taken to indicate that all information has been modified or updated.

13. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free, nor that the results obtained from using the Service will be accurate or reliable. We may suspend or discontinue the Service at any time without notice to you.

You expressly agree that your use of the Service is at your sole risk. Except where we expressly state otherwise, the Service and all products and services delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Hemera, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Service or any products procured using the Service. Where jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Hemera and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms. This will not affect the validity and enforceability of any remaining provisions.

17. Termination

The obligations and liabilities incurred before the termination date survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Service.

18. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.

19. Governing Law & Dispute Resolution

Hemera is operated by a company established in Estonia. These Terms of Service and any separate agreements through which we provide you Services are governed by and construed in accordance with the laws of the Republic of Estonia and, where applicable, the law of the European Union, without regard to conflict of law principles.

Our products are offered for sale and intended for delivery within the United States only. Any dispute, claim, or controversy arising out of or relating to these Terms, our products, or your use of the site that cannot be resolved through good-faith negotiation will be submitted to the competent courts of Estonia.

20. Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

21. Contact Information

Questions about these Terms of Service should be sent to us at contact@gethemera.co.